Privacy Policy
In accordance with applicable United States federal and state privacy laws, including regulations enforced by the Federal Trade Commission (FTC), Dcobys, S.A. of C.V. (hereinafter, “Dcobys”), a company incorporated in accordance with U.S. laws, with its principal place of business located at 361 Newbury St, 5th Floor, Boston, MA, United States, informs you of the terms under which your Personal Data is collected, used, stored, and protected.
This Privacy Notice applies to all Personal Data collected by Dcobys from individuals through any means, including electronic, written, verbal, or digital channels.
Personal Data Collected
Dcobys may collect the following categories of Personal Data, as permitted by applicable law:
(i) Full name
(ii) Date of birth
(iii) Gender
(iv) Address
(v) Email address
(vi) Telephone number
(vii) Passport number and official identification
(viii) Employment information (company name and position)
(ix) Tax identification information
(x) Profession
(xi) Nationality
(collectively, the “Personal Data”).
Purposes of Data Processing
Dcobys collects and processes Personal Data for the following purposes:
(i) Responding to inquiries, complaints, requests, and suggestions
(ii) Managing reservations and related procedures
(iii) Providing quotations for travel-related products and services, events, or visa-related services
(iv) Sending information about products, services, promotions, and advertising campaigns offered by Dcobys
(v) Carrying out activities related to the services provided by Dcobys
(vi) Internal administrative and operational purposes
(vii) Recruitment, selection, and management of personnel
(viii) Assisting invited individuals, candidates, participants, and attendees at events
(ix) Publishing names and images, where applicable and authorized, to promote success stories and professional or academic achievements associated with Dcobys
(x) Complying with applicable laws, regulations, and requests from competent authorities
During trips, events, or meetings, photographs or audiovisual material may be taken to capture the essence of Dcobys’ activities. If you wish to object to this processing, you may exercise your rights as described below.
Use and Protection of Personal Data
Dcobys will process Personal Data solely in a manner consistent with the purposes for which it was collected. Reasonable measures are taken to ensure that Personal Data is accurate, complete, relevant, and up to date.
Dcobys implements appropriate technical, administrative, and physical safeguards to protect Personal Data against loss, misuse, unauthorized access, disclosure, alteration, or destruction. These measures include, but are not limited to, access controls, information security protocols, and secure data processing practices.
Your Privacy Rights
Subject to applicable U.S. federal and state laws, you or your authorized representative may exercise the following rights with respect to your Personal Data:
The right to access your Personal Data
The right to request correction of inaccurate or incomplete Personal Data
The right to request deletion of your Personal Data
The right to object to or restrict certain processing activities, where permitted by law
The exercise of one right does not preclude the exercise of any other right.
Submitting Requests
Requests related to your Personal Data must be submitted to Dcobys’ Privacy Officer using the contact information provided below and should include:
(A) Your full name and contact information
(B) Proof of identity or, where applicable, documentation of legal representation
(C) A clear description of the Personal Data and the request being made
(D) Any additional information that may assist in locating your Personal Data
If you request correction of Personal Data, you must also provide supporting documentation.
Dcobys may deny a request where permitted by law, including when:
- The requester cannot be properly identified
- The Personal Data cannot be located
- Granting the request would adversely affect the rights of a third party
- Legal or regulatory restrictions apply
- The request is repetitive or excessive
Partial compliance may be provided where applicable.
Fees and Identity Verification
The exercise of your data protection rights is generally free of charge. However, Dcobys may charge a reasonable administrative fee to cover costs associated with fulfilling your request (such as copying or providing data in alternative formats), where permitted by applicable U.S. laws.
Dcobys may require verification of your identity prior to processing any request. In cases where requests are manifestly unfounded, excessive, or repetitive, Dcobys reserves the right to refuse the request or charge a reasonable fee, as allowed by law.
Limitation of Use
You may request to limit the use or disclosure of your Personal Data by submitting a request to the Privacy Officer, subject to the same requirements described above.
Modifications to This Privacy Notice
Dcobys reserves the right to modify or update this Privacy Notice at any time. Any changes will be made available through publication on the Dcobys website: www.dcobys.com. We encourage you to review this Privacy Notice periodically.
In the event of a data security incident that materially affects your rights, Dcobys will notify affected individuals in accordance with applicable laws.
Contact Information
For questions, comments, or requests related to this Privacy Notice or the handling of your Personal Data, please contact:
Attention: Privacy Officer
Email: partner@dcobys.com
Complaints
If you believe that your rights regarding the protection of your Personal Data have been violated, you may file a complaint with the Federal Trade Commission (FTC), the authority responsible for consumer protection and oversight of privacy practices in the United States.
For more information, please visit: www.ftc.gov
Date of last update of the Privacy Notice: Enero 2026
